Friendly, In-Home Tech Support Right to Your Door in Norwich

We’re a trusted two-person tech team helping our Norwich community with all things digital. From software issues and device setup to full PC repairs and upgrades we’re here to make tech stress-free, at your home.

Call us on 07783 302245 to arrange a visit

Our Services

Apple Device Support

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PC Repairs & Upgrades

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Computer & Printer Support

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Mobile & Tablet Support

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Website Design

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Purchasing Advice

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Upgrade YOUr PC OR MAC

JS Computer & Device Help recently completed a significant upgrade on a 2017 iMac that had been struggling with a failing mechanical hard drive. The machine had become slow and was making concerning noises—clear signs the drive was nearing the end of its life.

By replacing the old hard drive with a modern 1TB solid-state drive (SSD), performance has been dramatically improved, with much faster boot times, smoother operation, and increased reliability. This upgrade has effectively breathed new life into the iMac, allowing it to run efficiently again and extending its usable lifespan for years to come.

What our Customers are saying

01

I had a couple of laptops that needed updating from Windows 10- I found JS Computers and Device Help on Google - Julian responded swiftly and gave me some fantastic advice about what to do- communication was fantastic - I was incredibly pleased with the quality of service and would 100% recommend!

Alex

02

On the 2 occasions that I have contacted JS they have responded immediately and answered my query clearly and succinctly . Whenever I have recommended them my friends have always been extremely impressed by the quality and promptness of their service. All in all highly recommended. Thank you.

James

03

Scott helped me set up my computer to make it safe for my seven-year-old son to use. Not only did he do this quickly, but he also suggested additional ways to speed up my laptop. He was incredibly friendly and communicated clearly, breaking everything down in a way that was easy for a non-techie like me to understand.

Beth

How We Provide these Services

In-Home & Mobile Services
Friendly, jargon-free home visits
Evening collections available
Weekend emergency callouts
Support for seniors and beginners
No request too small